Plumbing & Gas for Brisbane Families, Without the Stress
Advice, service and workmanship you can rely on every time you need help. Our family-run business has been trusted by Brisbane families for over 21 years.
2-Hour Appointment Window
We give you a 2 hour arrival window and if we're late we pay you $1 per minute for up to 60 min.
No Sleazy Upsells
Personalised advice and a range of fixed-price options that you can choose from.
Service with a plus
Every step of the way we go above and beyond to deliver 5-star service.
Extra Care. Extra Skill. Extra Plus.
We built OctoPlus to feel less like a tradie callout and more like a mate who happens to be a licensed plumber. The Best Brisbane put us at number one on its 10 Best Plumbers in Brisbane list for 2026. Every job includes a Plus. It is a quiet extra you did not have to ask for. That is the Plus.
Diagnose Before We Quote
We inspect the full picture before we quote. You pay for the fix, not the guess, and nothing turns up halfway through.
Track My Plumber App
You can see exactly when your plumber is on the way. No vague four hour windows to plan your day around.
Honest Advice, Always
Billy has walked away from $5,000 jobs rather than recommend work a home does not need. We would rather earn the next call.
Licensed and Insured, Of Course
We are QBCC licensed, insured, and members of the Master Plumbers Association of Queensland. We fit gear we would put in our own homes.
Always On Time, Or We Pay You
Your appointment window is two hours, not a whole afternoon. Miss it and we pay you $1 for every minute we are late.
A Family You Can Name
You deal with Billy, his sons on the tools, and Natalie in the office. There is no call centre in between.
Every Job Comes With an Extra Plus, On Us
Book the family that diagnoses before it quotes and turns up inside a two hour window. We leave your place cleaner than we found it. And there is always a little extra in it for you. That is the Plus.
Hear From Our Happy Brisbane Homeowners
Excellent service - from Michelle on the phone to Billy the plumber who came out that same afternoon. Everything was sorted quickly and explained clearly. Appreciate the great work - will definitely use these guys again!
Great family business. Show up on time and do what they say they will do. Replaced our shower heads and put in a water filter.
Great service, friendly and timely in all communication. Really appreciate the professionalism
Great service by Billy, Marcus and all their team as a follow-up to a previous gas hot water replacement. Good communications along the way, punctual and helpful. Couldn’t ask for more. Highly recommended.
Quick and easy with great price transparency
The team are amazing , they came the same day and helped me with a blocked toilet. The booking was easy and communication was really good. Thanks Guys !
Fixed our gas stovetop igniters quickly at a very reasonable price.
Billy was so professional and I felt very comfortable having him working in my home
Responded quickly and provided helpful and thorough service. Highly recommended!
We had a friendly service from Billy. He did a great job, would highly recommend.
Join the Plus Club and Never Pay Retail Again
Members get a member rate on every job, priority when something goes wrong, and a yearly health check on the home. Membership starts at $149 a year. It is the easy way to stay ahead of plumbing trouble instead of waiting for it to find you.
Priority Scheduling
Members go to the front of the queue. You are first in line when a pipe bursts or the hot water quits.
Annual Health Check
A yearly plumbing and gas once-over. It catches small faults before they become weekend emergencies.
Member Rates Every Job
A standing discount on labour across every visit. The membership can pay for itself over a single repair.
No Callout Fee
Booked jobs come without a callout fee for members. A small repair stays a small bill.
Extended Workmanship Cover
Membership extends the cover on our workmanship well past the standard twelve months. Ask us what applies to your job.
A Family Business, Built for Families Like Yours
Billy started his first business in 2005 because he hated the lack of ethics and professionalism he saw in other companies. Now he's got both his sons working alongside him on the team as apprentices. Billy's goal is to break the stereotype and prove that plumbers are true professionals. OctoPlus Plumbing and Gas is uniquely designed by a family for other families.
Residential Plumbing & Gas, Done Properly
Taps, toilets, burst pipes and general maintenance. We diagnose the fault properly, then fix it the first time.
Serving Brisbane From Our Morningside Base
We look after homes right across the central Brisbane suburbs from our Morningside base. Morningside, Bulimba, Balmoral, Hawthorne, Cannon Hill, Seven Hills, Norman Park, Camp Hill and Coorparoo, plus Ascot, Hamilton, New Farm, Paddington, Red Hill, Wynnum and Manly. Not on the list? Give us a ring, we often travel a little further.
Know What You Are Paying Before We Start
Three fixed-price checks for the things Brisbane homes worry about most. One price, agreed up front, with honest advice at the end of it and no obligation to go further.
- Inspect your hot water system and visible pipework.
- Check for leaks, corrosion, wear and signs of failure.
- Assess the age and condition of the unit.
- Investigate your hot water concern and discuss likely causes.
- Inspect the anode (where accessible).
- Provide repair, service or replacement options.
- Inspect the overall condition of your cooktop.
- Clean accessible burners, jets and flame ports.
- Test ignition systems and burner operation.
- Check flame quality and burner performance.
- Identify any safety or maintenance concerns.
- Provide repair recommendations and pricing options if needed.
- Check water pressure and flow throughout the property.
- Inspect visible plumbing, drainage and pipework.
- Look for leaks, corrosion and signs of deterioration.
- Test accessible taps, toilets and fixtures.
- Identify maintenance concerns and potential risks.
- Receive a written report with recommendations.
21 Years, 35,000+ Jobs, Seven Awards and Counting
Numbers, reviews and recognition. The track record says more than any promise we could make here.
How We Get It Right the First Time
Call or Book Online
Ring Natalie on (07) 3523 1888, or book online through ServiceM8. We lock in a time that actually works for you.
We Diagnose Properly
We inspect the full picture before we quote. No guessing, no upselling, and no surprises halfway through.
You Choose From Clear Options
We walk you through your options with honest pricing. You choose with all the facts on the table.
We Fix It Right the First Time
Licensed work, quality parts and a tidy finish, with a workmanship guarantee standing behind it.
Ready to Skip the Plumbing Stress?
Pick up the phone or book online and we will sort it properly. We diagnose before we quote, fix it the first time, and leave the place cleaner than we found it. Every job also comes with an extra Plus, on us. That is the Plus.
